vs WhatsApp Business API
Official API platforms versus forwarding on your existing number.
Read comparison →vs Trengo, Superchat and Bird
Team inboxes versus one coworker per conversation in their own WhatsApp.
Read comparison →Wati alternative
A flat-price alternative to Wati for small teams that keep their own number.
Read comparison →Trengo alternative
For teams that only need WhatsApp to reach the right coworker.
Read comparison →ChatDaddy alternative
How InBetween compares with ChatDaddy, and when ChatDaddy fits better.
Read comparison →360dialog alternative
How InBetween compares with 360dialog, and when 360dialog fits better.
Read comparison →Eazybe alternative
How InBetween compares with Eazybe, and when Eazybe fits better.
Read comparison →TimelinesAI alternative
How InBetween compares with TimelinesAI, and when TimelinesAI fits better.
Read comparison →Superchat alternative
How InBetween compares with Superchat, and when Superchat fits better.
Read comparison →Bird alternative
How InBetween compares with Bird, and when Bird fits better.
Read comparison →respond.io alternative
How InBetween compares with respond.io, and when respond.io fits better.
Read comparison →Clapvo alternative
How InBetween compares with Clapvo, and when Clapvo fits better.
Read comparison →Periskope alternative
How InBetween compares with Periskope, and when Periskope fits better.
Read comparison →AutoForwardText alternative
How InBetween compares with AutoForwardText, and when AutoForwardText fits better.
Read comparison →vs the free WhatsApp Business app
What the free app does well, and the one thing it cannot: send a message to one coworker.
Read comparison →vs linked devices
Up to 4 devices that see everything, versus only customer messages.
Read comparison →vs WhatsApp Web for staff
What a coworker can read with WhatsApp Web.
Read comparison →Four ways to share one business WhatsApp number
Most comparisons come down to one question: who sees the customer messages, and who answers them? This table puts the four common setups side by side.
| Option | Who sees customer messages | Keeps your existing number | Several people answer at once | Cost model |
|---|---|---|---|---|
| WhatsApp Business app on one phone | Whoever holds that phone | Yes | No | Free |
| Linked devices (WhatsApp Web, up to 4) | Every linked device sees all chats and customer numbers | Yes | Yes, but nobody is assigned | Free |
| InBetween | Coworkers get only customer messages, numbers hidden by default | Yes, linked by QR or pairing code | One coworker per conversation; up to 20 on Pro+ | Free Basic, Pro €87 or Pro+ €142 per month |
| Business API platform with team inbox | Agents in a shared inbox, with roles | The number runs on the Business API; ask the provider about moving it | Yes | Platform fee plus Meta fees per conversation |
How to choose in three questions
- Do several people need to answer customers at the same time? Then you need a shared inbox, usually on a Business API platform such as Trengo, Superchat or respond.io. InBetween sends each conversation to one coworker at a time.
- Is it fine if everyone sees every chat and every customer number? Then free linked devices are often enough. Link WhatsApp Web on the office computer and you are done.
- Is the answer with someone who is not holding the business phone, like a technician, the workshop or whoever is on duty, and should customers keep the number they know? That is the case InBetween is built for: each customer message goes to that person automatically and the reply goes back from your business number.
What these comparisons leave out
We do not list other providers' prices as fixed numbers, because they change and often depend on the number of users and on Meta conversation fees. Check the current price on the provider's own website. We compare on what a tool does for a small business with one number. Two things about InBetween to know up front: it is not an official Meta integration but uses the linked-device technology of WhatsApp Web, and the app dashboard is currently only in Dutch. The first 30 days of Pro+ are free without a card, so you can test it with real customer messages before you decide.
Forward customer messages automatically. Replies go back from your number.
Try free for 30 daysFrequently asked questions
Which WhatsApp tool is best for a small business?
It depends on who answers. If one person answers from one phone, the free WhatsApp Business app is enough. If others do the work and should get the customer messages without seeing all chats, InBetween fits. If several agents answer at the same time, choose a shared inbox on a Business API platform.
Is there a free alternative to a WhatsApp team inbox?
Linked devices are free: up to 4 devices can use the same account, but each one sees all chats and customer numbers and nobody is assigned. InBetween has a free Basic plan with 25 customer messages per month, which forwards to one coworker rather than a team.
Is InBetween an official WhatsApp or Meta integration?
No. InBetween uses the same linked-device technology as WhatsApp Web. That is why it works with your existing number and without the WhatsApp Business API. If you need an official Meta integration, a Business API platform is the better fit.