InBetween

How InBetween works

From connecting your number to the first forwarded customer message.

Short answerYou connect your WhatsApp to InBetween the same way you connect WhatsApp Web. From then on the server forwards every incoming customer message to your coworker's number and sends their reply back to the customer from your number.

How it works, in 3 steps

  1. Create an account at app.in-between.tech with your email address and a password. No card needed.
  2. Connect WhatsApp: scan the QR code or enter the pairing code, exactly like WhatsApp Web. Your phone keeps working as normal.
  3. Enter your coworker's number. From then on every customer message reaches your coworker. When they reply, the answer goes back to the customer from your business number.

Photos, locations, voice notes and documents come along. With Pause you stop forwarding temporarily, for example in the evening. Messages wait until you switch it back on.

What everyone sees

Use it like an app

app.in-between.tech is a web app. On iPhone: Safari, Share, Add to Home Screen. On Android: Chrome, menu, Add to Home screen. It then opens like an app.

Under the hood

InBetween runs as a linked device of your WhatsApp account, the same mechanism WhatsApp Web uses. It is not the WhatsApp Business API and not an official Meta product. Session data is stored encrypted on servers in Germany; see privacy and security.

Forward customer messages automatically. Replies go back from your number.

Try free for 30 days
WhoSees
CustomerA normal WhatsApp conversation with your business number.
CoworkerMessages from "Customer 1", "Customer 2" in their own WhatsApp, without the number (unless you enable it).
OwnerA dashboard with every conversation, a pause button, coworker switching and privacy settings.

Frequently asked questions

Does my phone need to stay on?

Your phone keeps working normally. InBetween runs as a linked device on our servers, like WhatsApp Web, so forwarding continues while your phone is in your pocket.

What happens when I press Pause?

Forwarding stops. New customer messages stay on your own phone as usual, until you switch forwarding back on.

Is the app available in English?

The website is available in English and six other languages. The app dashboard is currently in Dutch. Setup is three steps (account, QR code, coworker number), and in.between.techsolutions@gmail.com can help if you get stuck.

Let the right person answer, from your number.

Set up in about 2 minutes. 30 days of Pro+ free, no card.

Start free trialHow it works

InBetween at a glance

What
A web app that automatically forwards WhatsApp messages from customers to a coworker or field worker. The reply goes back to the customer from the business number.
For whom
Small businesses with one business WhatsApp number and other people doing the work: auto body shops, garages, plumbers and installers, cleaning and maintenance companies.
What you need
Your existing WhatsApp or WhatsApp Business number. No new SIM, no extra phone, no WhatsApp Business API.
Setup
Create an account, scan a QR code or enter a pairing code (like WhatsApp Web), enter your coworker's number. About 2 minutes.
Price
First 30 days of Pro+ free, no card. Then free Basic (25 messages/month), Pro €87/month (2,000 messages) or Pro+ €142/month (unlimited). Cancel monthly. Payment via Mollie (card, SEPA, iDEAL).
Privacy
Servers in Germany (Hetzner, EU). Session data encrypted with AES-256-GCM, optional memory-only mode. Customer numbers hidden from the coworker by default.
Language
Website in English, Dutch, German, French, Spanish, Russian and Chinese. The app dashboard is currently in Dutch.
Provider
InBetween, the Netherlands. in.between.techsolutions@gmail.com. App: app.in-between.tech.