Why people look for a TimelinesAI alternative
On Trustpilot, TimelinesAI had 4 reviews on 27 October 2026, all 1 or 2 stars. That is a very small sample.
The complaints that come back in the low reviews are:
- Support. Reviewers say they could not get help.
- Cost of messaging. One reviewer found bulk messaging expensive.
Not every customer has these problems, and TimelinesAI does things InBetween does not.
What TimelinesAI is
TimelinesAI is a tool that connects WhatsApp numbers to a shared inbox and CRMs, with bulk messaging. TimelinesAI fits teams that want WhatsApp chats synced into a CRM such as HubSpot or Pipedrive.
How InBetween is different
InBetween has no CRM sync and no bulk messages. It only makes sure each customer message reaches one coworker.
- Your existing number. Connected by QR code or pairing code, like WhatsApp Web. No API registration and no Meta verification.
- Coworkers answer in their own WhatsApp. A customer message arrives as "Customer 1". They reply with the normal WhatsApp reply function and the customer gets the answer from your business number.
- Flat price. 30 days of Pro+ free without a card, then €0, €87 or €142 per month. No fees per message.
- Cancel in one click. Your plan stays active until the end of the month you already paid for, then moves to the free Basic plan.
| TimelinesAI | InBetween | |
|---|---|---|
| Main use | Shared inbox, CRM sync, bulk messages | Forwarding to one coworker per customer |
| Where your team answers | TimelinesAI inbox or CRM | Their own WhatsApp |
| Price model | Plans per seat or number | Flat €0, €87 or €142 per month |
| Official Meta product | Depends on setup | No, uses linked-device technology |
When TimelinesAI is the better choice
Choose TimelinesAI if you need what it is built for. TimelinesAI fits teams that want WhatsApp chats synced into a CRM such as HubSpot or Pipedrive. InBetween has fewer features on purpose.
Honest risk of InBetween
InBetween connects your number as a linked device, like WhatsApp Web. That is not an official Meta integration. WhatsApp can show a notice about a linked device, and like any unofficial tool there is a risk that WhatsApp restricts a number it sees as misuse. InBetween only forwards normal customer conversations, sends no bulk messages, and you can disconnect at any moment.
Switching to InBetween
- If your number is registered on the WhatsApp Business API, remove it from the API first. A number on the API cannot be connected by QR code.
- Create an InBetween account and enter the WhatsApp number of the coworker who should answer customers.
- Scan the QR code with your business phone under Settings, Linked devices.
- Send a test message and reply to it with the WhatsApp reply function.
Review figures are from Trustpilot on 27 October 2026 and change over time. Third-party features and prices change; check them with the provider.
Forward customer messages automatically. Replies go back from your number.
Try free for 30 daysFrequently asked questions
Is InBetween a full TimelinesAI replacement?
Only if what you need is forwarding customer WhatsApp messages to a coworker. InBetween has no shared inbox, chatbots or campaigns.
What happens to my money if I cancel InBetween?
You cancel with one click. You keep your plan until the end of the month you already paid for, then you move to the free Basic plan. No refund for the current month and no further charge.
Is InBetween an official WhatsApp or Meta integration?
No. InBetween uses the same linked-device technology as WhatsApp Web. That is why it works with your existing number and without the WhatsApp Business API. If you need an official Meta integration, a Business API platform is the better fit.